Oh, Miss Li. This is Tom. I didn't recognize your voice.
噢,李小姐。我是汤姆。我没听出你的声音。
May I ask the reason for your remittance?
可以请问汇款的原因吗?
What about heart? Heart is what makes you love other people. You can love your friend, even though you don't agree with everything she or he says. So when you listen to someone, you should listen with complete attention, and with complete respect for